Roy Firth has been around rainwater tanks his entire life — quite literally. Born in 1990, the same year RapidPlas was founded by his grandfather Michael, Roy grew up helping his uncle Jim fix tanks on-site during school holidays. From a young age, he experienced firsthand the challenges of installation, maintenance, and tank failures — and the importance of doing things right. He started out assembling D-Feeders and hayracks in the factory, then moved into raw material processing, learning early that the quality of a tank starts with what goes into it. Later, he transitioned into customer service and sales, where he’s since spoken to thousands of people about their tank projects — including the common fears, misconceptions, and practical considerations that go into setting up a rain harvesting system. Roy’s hands-on knowledge spans from manufacturing to after-sales service, he’s learnt a lot about what can go wrong, and the pitfalls to avoid, especially during installation. His advice is honest and grounded: “If you’re going to put another one on the shed down the track, just do it now — you’ll save on freight.” As part of the Rapid Plas team, Roy still enjoys helping customers face-to-face and continues to write many of the articles on the Rapid Plas website — each one aimed at guiding people through their questions and concerns about water storage. Even after all these years, he’s still surprised by how many wait until drought hits to start thinking about capturing rainwater. Roy’s passionate about helping people plan ahead, take advantage of the wet seasons, and get their system right the first time — because when it comes to water, preparation always pays off.

With over 10 years of experience in the poly products industry, Ruben leads the sales team with a strong focus on customer relationships, tailored solutions, and long-term growth. He works closely with dealers and customers across residential, agricultural, and commercial sectors—helping them find the right products and achieve real results. Ruben’s deep product knowledge and commitment to service make a key driver of success for both our customers and the business.

Greg is the driving force behind the day-to-day operations of our manufacturing facility, overseeing the production of a diverse range of high-quality poly products for residential, agricultural, and commercial use. With a strong background in operations and a hands-on leadership style, Greg ensures everything runs smoothly—from raw materials to finished products. Under his guidance, we produce a wide array of solutions including rainwater tanks, molasses and fertiliser tanks, water and feed troughs, and a variety of equine and animal care products. Greg is passionate about efficiency, safety, and continuous improvement, always looking for ways to enhance product quality and streamline processes. His commitment to excellence helps ensure that every product leaving our facility meets the high standards our customers expect and deserve.

Anne works closely with our dealer network to build strong partnerships and deliver tailored support that drives mutual success. As an Account Manager, she focuses on understanding each dealer’s unique needs—providing product knowledge, sales support, and solutions that help their businesses grow. With a friendly, proactive approach and a deep understanding of our poly product range, Anne is committed to helping our dealers succeed every step of the way.

For over five years, Adam has been a trusted partner to dealers across regional communities, helping them solve complex water management challenges with practical, high-quality solutions. As a Key Account Manager, Adam is passionate about supporting local businesses—working side-by-side with dealers to understand their unique needs, deliver tailored support, and drive long-term success. With an extensive knowledge of poly products and a strong commitment to customer service, Adam plays a vital role in ensuring that dealers have the tools, insights, and confidence to grow their businesses. His hands-on approach, combined with a genuine dedication to regional sustainability, makes him a go-to resource for both technical expertise and strategic guidance. Every day, Adam is focused on one goal: helping our dealers thrive—because when they succeed, our communities do too.

As Customer Service Manager at Rapid Plas, Mel is the friendly and knowledgeable voice behind every great customer experience. With a passion for helping people and a deep understanding of our full range of poly products, she ensures every interaction reflects the high standards we set for reliability, quality, and style. Mel leads our customer service team with a focus on responsiveness, care, and clear communication—making sure customers and dealers alike feel supported from first enquiry to final delivery. She takes pride in representing a brand that stands for durability, smart design, and products you can be proud to own. Whether it’s answering questions, solving challenges, or simply making someone’s day easier, Mel is committed to delivering service that’s as dependable as the products we make.

Larissa is a dedicated Customer Service Officer who brings energy, empathy, and efficiency to every customer interaction. As part of the RapidPlas team, she plays a key role in ensuring our customers and dealers receive the support they need—whether it’s answering product questions, processing orders, or helping resolve issues quickly and smoothly. With a strong focus on clear communication and a genuine desire to help, Larissa ensures every customer experience reflects the values we stand for: quality, reliability, and pride in our products. Her friendly approach and attention to detail make her a trusted point of contact and a valued part of our service team.

Kaitlin plays a key role in keeping our operations running smoothly, ensuring tanks are delivered safely and efficiently to customers and dealers across the region. With a sharp eye for detail and a strong commitment to service, she coordinates complex logistics with precision—balancing schedules, routes, and customer needs to make sure every delivery arrives on time. Her proactive approach and clear communication help build trust with our partners, while her problem-solving mindset keeps things moving, even when challenges arise. Whether it’s a single tank or a full truckload, Kaitlin makes sure every delivery supports our promise of reliability and quality.

Christine plays a key role in shaping the way RapidPlas connects with customers—online, in print, and out in the field. With a blend of strategic thinking and creative execution, she is immersed in the development and delivery of marketing campaigns across social media, print, video, and signage. From concept to completion, Christine manages campaign design, content creation, and brand consistency across every platform—including our website and dealer-facing materials. Whether she’s rolling out a major product promotion or creating everyday content that keeps the brand moving, Christine brings clarity, creativity, and attention to detail to everything she does. Her work ensures the RapidPlas brand not only looks great, but speaks clearly and consistently to our customers, partners, and communities.

With over 20 years of experience in procurement, Andrew brings deep industry knowledge and a steady hand to sourcing the materials and supplies that keep Rapid Plas running smoothly. He manages supplier relationships, negotiates contracts, and ensures timely, cost-effective purchasing to support our production and operations. Andrew’s long-standing expertise and commitment to quality help maintain a strong, reliable supply chain—supporting our promise of delivering dependable poly products to customers and dealers.

Michael supports the engineering team with precise drafting and technical documentation, playing a key role in turning design concepts into production-ready plans. In addition to his drafting expertise, he provides vital systems support—helping maintain and improve the tools and processes that keep our engineering operations running efficiently.

Jeet plays a key role in optimising manufacturing processes and ensuring product quality across our poly product lines. As a Production Engineer, he focuses on improving efficiency, reducing downtime, and supporting continuous improvement on the factory floor. With a strong technical background and a hands-on approach, Jeet helps drive innovation and reliability in every stage of production—contributing to the consistent quality Rapid Plas is known for.

With 20 years of hands-on experience in manufacturing, Craig leads the production team with a focus on quality, efficiency, and continuous improvement. He oversees the end-to-end process of producing our residential, agricultural, and commercial poly products—ensuring every item meets the high standards RapidPlas is known for.

Prasanath leads the poly pipe production team with a strong engineering foundation and a commitment to precision, performance, and continuous improvement. As Production Engineering Manager, he oversees the technical and operational aspects of poly pipe manufacturing—ensuring consistent quality, process efficiency, and compliance with industry standards. With an extensive understanding of materials, machinery, and production systems, Prasanath plays a key role in driving innovation and reliability in one of our most critical product lines.